FAQ's & Ordering Information
How do I place my order online? Its simple just select the t-shirt you want and follow the directions that will direct you to paypal secure checkout. You will receive a confirmation email once your order is placed.
Is the site Secure? Yes! All information is kept private and not stored.
How do M.T.S V.I.P Member points work? To get M.T.S. Points you must sign in and become a M.T.S V.I.P member and fill out the survey registration form and submit your email address and password then you are ready to go. Once points and M.T.S. cash is used you automatically return back to 0.
How long does it take to receive my order? It takes 1-5 business days for your order to get processed then 1-5 days to be shipped.
How are M.T.S Statement and designs determined? Statements are produced and determined by the M.T.S Community.
Where do I email my photos? E-mail photos to photos@mytshirtstatement.com all photos must be taken where you can see your face and the t-shirt design. Photos will be denied if submitted improperly.
I want to become a vendor? E-mail us at customerservice@mytshirtstatement.com with your store information.
Where do I email M.T.S. Statement Submissions? submissions@mytshirtstatement.com
Return Policy Our main goal at M.T.S is to have a satisfied customer. If you are not satisfied you can return your product for an exchange only of equal or lesser value. Returns must be in the original condition sent. All returns must be made within 14 days of purchase. We no longer will accept returns after the 14-day period. No returns are accepted for wash, worn, damaged, and custom designs. Any further questions e-mail us at customerservice@mytshirtstatement.com
How much is shipping? Shipping varies depending on location and the quantity of your order. We Shipping may vary depending on locatIon and size of your order.
Who designs the M.T.S. PRODUCTS? The members are the designers. Members are the M.T.S. staff and YOU.
How are designs chosen? Designs are chosen by you the M.T.S. community. Based on the highest average score and how many members vote on your shirt will determine which statement or design is chosen.
How long does it take to make money for My T-Shirt Statement? After you have submitted your t-shirt statement or design please allow 14 business days for our M.T.S panel of judges to determine if your statement is elegible to be voted upon. If we feel it is deemed elebigle it will be placed on our score design page for M.T.S. V.I.P members to vote if they want to Rock it or Drop it. It will be posted for 14 business days. If the M.T.S. members think it is hot then it will be in stock for you and your friends to rock. Then you will collect money for every shirt sold.
How long does it take to receive my prize and money? Allow a minimum of two weeks for prizes.
Product Sizing Please see the size charts for information regarding product sizing.
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