My T-shirt Statement is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any of the reasons below, you may return your item.
MTS (MYTSHIRTSTATEMENT.COM) may, but are under no obligation to, honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, MTS (MYTSHIRTSTATEMENT.COM) may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item.
Irreparable defects with the product: Although all products are thoroughly checked over before shipment, unexpected errors may occur. This reason should be submitted to our Staff for its approval of your refund request.
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval.
Should an item be returned:
A Restocking Fee applies (provided item is repacked according to factory standards & without excess wear)
Shipping is at the customer’s expense and is non-refundable on all returned items.*
* Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund.